Privacy Policy

1. Overview & Our Commitment

At RV Tours & Travels (“we,” “our,” or “us”), managed directly by proprietor R Ramesh in Udupi, Karnataka, we deeply value the trust and privacy of our passengers and website visitors.

This Privacy Policy describes how we collect, use, and safeguard personal information when you visit our website or communicate with us to enquire about and book chauffeur and tour services.

2. Information We Collect

We only collect information that is strictly necessary to arrange, confirm, and execute your taxi and tour bookings:

• Contact Information: Name, telephone/mobile number, WhatsApp contact, and email address.
• Trip Itinerary Details: Pickup address/landmark, destination, travel dates, departure times, flight details (for airport transfers), and passenger group size.
• Vehicle Preferences: Preferred vehicle class (Sedan, SUV, or Tempo Traveller) and luggage specifications.

3. How We Use Your Information

Your details are used solely for operational transportation purposes:

• To provide accurate fare estimates and route itineraries.
• To coordinate driver dispatch and curbside airport pickups at Mangalore (IXE) and regional terminals upon request.
• To communicate trip updates, driver contact details, or schedule changes via Phone or WhatsApp.
• To generate physical trip receipts and commercial invoices when requested.

4. Data Sharing & Third Parties

We do not sell, rent, trade, or share your personal contact details with third-party marketing agencies or advertisers.

Information is only shared with the assigned chauffeur specifically for navigation and passenger coordination on the day of travel.

5. Communications via WhatsApp & Phone

When you contact us via WhatsApp or Phone, standard end-to-end encryption protocols and privacy controls of WhatsApp/Meta apply to your messages. We do not use automated spam bots or marketing SMS blasts.

6. Contact for Privacy Inquiries

If you have any questions about this Privacy Policy or wish to request the deletion of your contact records, please contact R Ramesh directly: